We lost our beautiful cat Lieutenant Purrs on the evening of 31/01/2018 as he was hit by a vehicle. We wanted to have him cremated, however we weren't satisfied with the option available by the vet as it meant he would have to wait over the weekend until he was picked up as part of a batch. We found Pet Undertakers online and given the good reviews, we called first thing in the morning. Mark couldn't have been any better; he took LT Purrs into his care within the hour, arranged for the individual cremation to occur that day, and bought Purrs back home to us in a beautiful sleeping cat casket that evening. I can't thank him enough for how easy he made it, and for taking such loving care of Purrs for us. In the nicest possible way, I hope I don't have to deal with you again soon! However, I am so grateful for the service you gave us in what was such an upsetting time. Lieutenant Purrs was taken far too soon from us, but Mark made sure he came home safely.