Telephone: 023 8122 0084
or 023 8060 0502

Reviews

Reviews from Facebook

Annette Lebbern

Having gone through the heartbreaking experience of losing my beloved German Shepherd on 19th March i have to say that the service I received from Pet Undertakers was incredibly reassuring. I have always been wary of creating my pets as I was unsure as to how they would be treated and whether the ashes I'd get back were actually my pet. Having spoken to Kerry the day after Cody died (well, I TRIED speaking through the tears lol) I honestly felt as though my boy was being cared for in the most sympathetic and respectful way possible, it's like they feel and understand the loss and pain you're feeling. I could not recommend this company highly enough, I now have my beautiful boy back home with me, where he belongs and Mark and Kerry made it incredibly personal both for me and for my boy.  Thanks, Mark and Kerry, your kindness and compassion will not be forgotten xx

James Gibson

We lost our beautiful cat Lieutenant Purrs on the evening of 31/01/2018 as he was hit by a vehicle. We wanted to have him cremated, however we weren't satisfied with the option available by the vet as it meant he would have to wait over the weekend until he was picked up as part of a batch.  We found Pet Undertakers online and given the good reviews, we called first thing in the morning. Mark couldn't have been any better; he took LT Purrs into his care within the hour, arranged for the individual cremation to occur that day, and bought Purrs back home to us in a beautiful sleeping cat casket that evening. I can't thank him enough for how easy he made it, and for taking such loving care of Purrs for us.  In the nicest possible way, I hope I don't have to deal with you again soon! However, I am so grateful for the service you gave us in what was such an upsetting time. Lieutenant Purrs was taken far too soon from us, but Mark made sure he came home safely.

Brian Race

We tragically lost our beloved cat Sammy to a accident and called Mark who came to our assistance even though it was quite late in the evening.  On arrival he could obviously see we where very distressed and handled us with the utmost compassion I can only say a big thank you.  This will take sometime to get over not only for us but for our other cats who are missing him terribly once again thank you for your professionalism
Brian & Jane

Pauline Le Clercq

I knew from my friend that used Mark's services that he is the best. So that dreadful time came last Saturday ,when I carried my boy in to use his services . Mark would have collected my boy from the vets but I wanted to carry him to Mark. Mark is a wonderful human being with so much compassion and empathy for the pet owners at their worst time. I knew Bailey would be very well cared for and transported with the greatest of care and I collected my boy today with his paw print and locks of his hair. Marks dedication to the service he provides is outstanding and I thank you Mark from my battered hurting heart xxx

Rhiannon Bennett

We sadly lost our beautiful cat Pickles on 10th February. Pet Undertakers came and collected him straight away on a Saturday night and treated him and us with so much respect and dignity. They kept us informed at what would happen and even asked if we’d like a fur clipping to keep which I’d never of thought of to ask. When we went to pick up his ashes we had such a warm welcome with a lovely hug which I badly needed as I was grieving lots. I wouldn’t hesitate to recommend them to anyone and we will certainly use their services when the time comes for our other cat. Although no offence but I hope that’s still a while away. Thank you for giving Pickles the best send off like he deserved. X

Lynn Parker

I cannot recommend this wonderful company highly enough. From the first phone call I had complete confidence that my beloved little dog Jimmy would be treated with complete love and respect. Thank you to the lovely Kerry for coming all the way to collect my lad and showing such dignity and empathy to both him and me, it's not an easy time and you handled everything so well. Mark...what an amazing ship you run...the grooming, the service in your dedicated animal chapel, overseeing my Jimmy's completely individual cremation and your kindness and consideration to me. I will never go anywhere else, thank you so much for providing such a special, professional, heartfelt service.

Tracey Savory

We have used The Pet Undertakers for both our beloved pets, who crossed over rainbow bridge.  We chose the scatter pouch option, which we then burried in our own private ceremony at home.  Without a doubt both us, and our pets were treated with the utmost dignity and respect at all times.  We would not trust another company to provide the same high level of service.

Deborah Scourfield

Unfortunately we had to say an untimely goodbye to our wonderful, loyal, dog Baloo...he was an amazing boy. Mark helped us through this very difficult time with kind words and amazing support. He thought of everything - we didn't need to do anything. We felt that Baloo was treated with the respect and dignity that he truly deserved. We would recommend Mark's services with 100% certainty that others would be cared for too. Thank you Mark.

Ashleigh Curliss Owens

Sadly we lost our amazing dog Tyson. Thank you too mark for looking after him for us. We didn't have to worry whilst he was in your care, I highly recommend your service so professional, extremely caring and trust worthy. I would definitely use you again. Thank you for looking after our boy! We are glad to have him home.

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